Download the latest stable Chart Trader platform.

F.A.Q 2: To return to F.A.Q Main Page click on the "Trading FAQ" button above!
ABOUT OPENING ACCOUNT PROCEDURE
1. What is your leverage? 2. Can I hold multiple Universal Accounts at the same time?
3. How can I correct my registration information (data) by myself? 4. I am trying to register for opening an account, but I get an error message "Your request could not be completed due to the following:" Please choose another e-mail address, because that address is already in use.
5. Is it possible to open an account if I am a student? 6. Is there an age restriction for opening an account?
7. What currency is accepted to open an account? 8. I had forgotten my User Name (ID) and Password for opening an account.
9. Do you have a Trading Manual? 10. Can I hold another additional account in another currency?
11. Which currencies are available for withdrawal? 12. Is cash delivery available?
13. Can I open a Corporate Account? 14. What are the conditions for opening an account?
15. I could not pass the examination to open an account. Could you please let me know the reason why not? 16. How long does it take to examine the details of a new account?
17. 18.


1.
What is your leverage?
Leverage = Trading Amount / Used Margin

*Used Margin: Margin Requirements for anew position

e.g)
You have a new position.
USD/JPY Buy 1lot(100,000 currency units) at 108.505.
Used Margin is 100,000 yen(Margin per 0.1lot: 10,000 yen)

Leverage = (108.505 X 100,000) / 100,000
= 108.505 times


*) Please check the Margin Requirements for other currencies at

http://www.fxasec.com/ehtml/tradingterms.html

2.
Can I hold multiple Universal Accounts at the same time?
No, you cannot. You may only hold only one Universal Account.
3.
How can I correct my registration information (data) by myself?
Please login to OnlineSignUp page from "Returing User" on following address and edit your information.

https://www.forex8.com/esignup/main.htm

<In case of your User Name(ID) locked>
Once you go through OnlineSignUp procedure to the end, your ID will be locked.Send your request by email containing your "UserName"(ID). We will unlock yoru data, and then you can login from our website through our ONLINE SIGN PAGE to correct your registration information.


*)
Please fil out your Full Name, Tel and E-mail, which are the same as the Application form, on the Mail Form.


4.
I am trying to register for opening an account, but I get an error message "Your request could not be completed due to the following: Please choose another e-mail address, because that address is already in use."
Your E-mail Address has been already registered for opening an account previously.Please use other E-mail address instead. If you continue to proceeding OnlineSignUp from previous registration, please login from "Returning User" on OnlineSignUp page.


If you have forgotton your User Name(ID) or Password, you can enter your registered email address on "Remember your ID or Password".

https://www.forex8.com/esignup/main.htm

We will email you back your ID and pasword.


5.
Is it possible to open an account if I am a student?
If you are over 20 years old, you can apply for opening an account.

6.
Is there an age restriction for opening an account?
Yes, there is. You must be between 20 to 69 years old.

7.
What currency is accepted to open an account?
USD, EUR, GBP and JPY etc. are available.

Please request by email if you need more information.

8.
I have forgotten my User Name (ID) and Password for opening an account.
If you had forgotten your User Name(ID) or Password, you can enter your registered email address on "Remember your ID or Password".

https://www.forex8.com/esignup/main.htm)

We will email you back your ID and password.

9.
Do you have a Trading Manual?
Yes, we do. Please check out this page on our website:

http://www.fxasec.com/ehtml/aboutct.html#manual

10.
Can I hold another additional account in another currency?
Yes! You can hold another account in a different currency. But you can not hold the same currency account additionally.For further details, please contact us via Live Help.



11.
Which currencies are available for withdrawal?
Only currency in your account are available for withdrawal.
12.
Is cash delivery available?
No. We do not provide cash delivery service at this moment.

13.
Can I open a Corporate Account ?
Unfortunately only Personal Accounts are available at this moment.

14.
What are the conditions for opening an account?
Your application will be examined thoroughly by our strict board, to determine whether or not your credentials meet our trading rules.

15.
I could not pass the examination to open an account. Could you please let me know the reason why not?
Due to obviuos reasons concerning security and company policy, we do not post reasons to why a customer is declined.
16.
How long does it take to examine the details of a new account?
We will contact you once we have processed your details.
17.
About Initial Deposit Requirements
Below is the list of required initial deposit.

50,000 JPY or equivalent in other currencies.

The other currencies are USD, EUR, AUD, NZD, CHF ,GBP and SGD.

*All customers must pay all transfer charges on top of the initial deposit

We are not liable for fund transfers.

18.
Which countries are you unable to do trade with?
You CANNOT open an account with us , if you either live in or are a national/dual-national of any of the listed countries below. The list below does not contain all blacklisted countries.
1. Democratic Republic of the Congo 2. Federated States of Micronesia
3. Greece 4. Iran
5. Islamic Republic of Pakistan 6. Montenegro
7. North Korea 8. Republic of Albania
9. Republic of Belarus 10. Republic of Bosnia and Herzegovina
11. Republic of Bulgaria 12. Republic of Cote d'Ivoire
13. Republic of Croatia 14. Republic of Cuba
15. Republic of Iraq 16. Republic of Liberia
17. Republic of Macedonia 18. Republic of Slovenia
19. Republic of Sudan 20. Republic of the Marshall Islands
21. Republic of Turkey 22. Republic of Zimbabwe
23. Romania 24. Serbia
25. Somali Democratic Republic 26. Syria
27. Union of Myanmar 28. Yugoslavia