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F.A.Q (TOC) - Main Page

1. What is your leverage? 2. Can I hold multiple Universal Accounts at the same time?
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1. Can I place OCO and IFD order? 2. Can I place a trail order?
3. Are stop and limit orders executed at the setting price? 4. What is the point when a market moves rapidly?
5. When will be a margin call generated? 6. Could you explain in detail about SPREAD?
7. Why is Swap Rate for three days added on Wednesday 17:00? 8. How can I check the version information of Chart Trader software?
9. Although I applied for a Demo account, I do not receive any acknowledgement by email yet. 10. Is it possible to use a former demonstration account?
11. Why does execution of an order around 17:00(EST) slow down? 12. Although I think that market rate reached limit rate on the chart, the position is not executed yet
13. Is the market order executed exactly at price on order? 14. Is the hedge possible?
15. Can I trade during system failure? 16. The difference between net profit and loss and gross profit and loss
17. What is the scalper? 18. Can I login after trading hours at the weekend?
19. Are the Demo system and the live system the same software? 20. What is the difference between the Demo Trading and Live Trading?
21. What is the maximum trading amount per order? 22. About Swap Rate
23. How is a swap rate determined? 24. When is swap rate added?
25. Can I withdraw only the amount of Swap Rate? 26. Please tell me about "Reports"
27. Can I place an order by phone, or Live Help? 28. Can I trade by mobile phone?
29. Can I only use a mobile phone for trading? 30. Is it possible to trade CT by any mobile phone?
31. Do I have anything I should be careful about trading by a mobile phone?    
1. How do I install CT/ uninstall CT 2. How do I change my login password?
3. How do I save my own CT desktop templates? 4. My position doens't display on "Open Position for Account(s)"
5. "CT Navigator" wont display after I have logged in 6. How do I change the colour of the arrow on the Dealing Rates?
7. How do I change the colour of the candle stick? 8. How do I set default trading amount?
9. CT's time is NY time. Is it possibel to change it to Tokyo Time? 10. How do i change display of currency pair on Dealing Rates?
11. How do I close all my positions in at once? 12. How do i close a part of my position?
13. How do I take Open-Hign-Low-Close rate? 14. What is "Trader's Range"?
15. Can I add indicator "Ichimoku kinko huo" to my chart? 16. I can't login to CT with error message"Server is temporary unavailable. Please try again later".
17. I can't set "limit" and "stop" order 18. How do I erase labels on the chart?
19. Tell me about the usage of Trading System and Indicators order 20. Details on making a hedge position
21. Can I delete high/low lines on the chart? 22. Relation of Balance, Equity, Usable Margin, Used Margin and Interest
23. How do I check trading report? 24. Repeatedly pop up the new version download of CT
25. Is it possible to login the Chart Trader to 2 PC at the same time?
1. How do I change my registered information? 2. How do I make a withdrawal?
3. How much is the cost for bank transfer? 4. How do I close my trading account?
5. I forgot my Login ID/Password for Chart Trader. What should I do? 6. How do I find bank transfer information for additional deposit?
7. What is your accetable time of Deposit/Withdrawal and your handling system?
1. Please tell me more about Segregation and the Management of customers funds? 2. How do I prepare the documents for tax office when I declare?
3. Tax on profit.
1. I've seen trading system software of Chart Trader for sale on the internet. Are these companies associated with FXA Securities,Ltd?